I'm really pleased to announce today that my little business has been invited to join the Federation of Independent Estate Agents, and that we have accepted the invitation to join them.
I couldn't be more pleased, as the FIA carry out a high amount of due diligence before allowing independent estate agents to join them; basically we have to prove to them that customer service is at the heart of everything we do, and we have to back that up with reviews and testimonials. The reason for that, is that the FIA are committed to raising and maintaining standards in our industry, and they are values that we share with them.
We're the only FIA accredited estate agent in Skelmersdale, and to date, West Lancashire. We're very proud of that.
Why choose an FIA member agent?
Membership of the FIA is by invitation only. We limit membership to one excellent local independent estate agent that meets our high standards and qualification criteria.
Your member agent has been selected by the FIA exclusively in your local area. This means they have access to a range of exclusive products and services that can help sell your property and equally as important provide a quality, professional service throughout.
Independent agency at it’s finest
Choosing an estate agent can be quite daunting, there are many options. The FIA helps you make that decision by endorsing only one, exclusive local agent. It is our firm belief that no-one cares more about their customers than local independent businesses.
Members are pre-qualified by FIA before applying for membership. This is to ensure competency, compliance and professionalism within their field of expertise. Giving you peace of mind that you’re in safe hands.
By invitation only
FIA membership is granted by invitation only. All of our members have been selected based on their particular proficiency, skill and professionalism. We turn down many agents who we deem not suitable for FIA membership.
Training & compliance
Our members have access to exclusive and bespoke FIA approved staff training. Our online courses ensure continued best practice for members.
Our member agents undergo a quarterly mystery shopping exercise to ensure they are consistently delivering high quality service to their customers.
FIA Members have a wide-range of modern and effective marketing tools at their disposal to ensure that you get the maximum exposure for your property.
Part of something bigger
Your FIA approved agent is part of a large member-only network of similar skilled agents, this means they benefit from sharing best practice and advice from a wide variety of member agents from all over the country.
Neil Robinson Estate Agents are your local estate agent in Skelmersdale, rated five stars on Google. 01695 355110